Privacy Policy for Innovara Mugs

Last updated: 09-06-2024

Welcome to Innovara Mugs! We respect your privacy and are committed to protecting your personal information. This privacy policy informs you about how we handle your personal data when you visit our website and use our services. Please read this policy carefully to understand our views and practices regarding your personal information and how we handle it.

1. Introduction
   Innovara Mugs (“we”, “us”, “our”) operates the website www.mugs.se. By using our website and services, you consent to the collection and use of information in accordance with this policy.

2. Contact Information
   If you have any questions about this privacy policy or our data practices, please feel free to contact us at:
   Email: info@mugs.se

3. Data Collection
   We collect the following personal information from our customers:

   • Name
   • Email address
   • Delivery address
   • Payment information (excluding credit card numbers, which are handled by a third-party payment provider)

4. Use of Data
   We use your personal information for the following purposes:

   • Processing and fulfilling orders
   • Communicating with you regarding your orders and our services
   • Marketing and promotional activities (with your consent)
   • Improving our website and services using cookies and Google Analytics

5. Data Sharing
   We share your personal information with third parties only to fulfill and process your orders. Our third-party partners, such as printing partners within the EU and our payment provider, are contractually obligated to protect your data in accordance with applicable data protection laws.

6. Data Storage
   We store your personal information in our secure database until you request its deletion. Our database is hosted on secure infrastructure, and access is protected by multilayered security measures.

7. Customer Rights
   You have the following rights regarding your personal information:

   • Access: You can request access to the personal information we have about you.
   • Correction: You can request correction of any inaccurate or incomplete data.
   • Deletion: You can request deletion of your personal information.
   • Objection: You can object to the processing of your personal information under certain circumstances.

   To exercise any of these rights, please contact us at info@mugs.se.

8. Security Measures
   We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it. Our database is protected by multilayered security to prevent unauthorized access.

9. Cookies and Tracking Technologies
   We use cookies and Google Analytics to enhance your experience on our website and to analyze website traffic. Cookies are small data files stored on your device. You can control the use of cookies through your browser settings.

10. Policy Updates
    We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes via email to info@mugs.se.

11. Consent
    By using our website and services, you consent to the collection and use of your personal information as described in this privacy policy.

Thank you for trusting Innovara Mugs with your personal information. We are committed to protecting your privacy and ensuring that your personal data is handled responsibly.