At Innovara Mugs, we are committed to ensuring that your order arrives safely and quickly. Below you will find all the necessary information about our delivery policies.

Delivery Areas
Currently, we only deliver within Sweden. If you would like to send a package outside of Sweden, please contact us at info@mugs.se to discuss the options.

Delivery Times
We offer standard delivery with delivery times ranging from 2 to 7 days. Delivery times may vary due to weather conditions and other unforeseen circumstances.

Shipping Costs
Shipping costs are calculated and displayed at checkout. You will see the total cost before completing your purchase.

Carriers
We work with reliable carriers to ensure dependable and efficient delivery of your orders.

Order Processing Time
Orders are processed within 1-2 days. Once your order has been processed, it will be handed over to our shipping partners for delivery.

Track Your Order
You will receive tracking information via email once your order has shipped. This allows you to monitor the status of your delivery until it reaches your door.

Customs and Fees
Since we currently only deliver within Sweden, there are no customs or fees you need to worry about.

Delivery Issues
If you encounter any problems with your delivery, such as delays, lost packages, or damaged goods, please contact us immediately at info@mugs.se. We will work with you to resolve any issues as quickly as possible.

Returns and Exchanges
For information on returns and exchanges, please see our Returns and Exchanges page for detailed terms.

Thank you for choosing Innovara Mugs. We appreciate your trust and strive to provide you with the best possible service.